I had a terrible experience. They use a delivery service that lost my package for the second time this year. I placed an order on November 24 and received a dispatch notification the next day. By November 28, the delivery service claimed to have delivered to a parcel shop, but after multiple visits, it was nowhere to be found. I contacted customer support for a replacement, but after several days of no response, they still asked me to locate the lost parcel, despite my reports.
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