I received a treadmill from wellfit I noticed alot of damage to it . I took pictures and sent them to the company. They promptly responded and wanted to help with the situation. They asked if I could take pictures of box which I had one picture which wasnt great and the box had gone to the trash . I explained that also and they said they will stand behind the product they sold and offer to replace it . The company was quick to respond and wanting to help quickly. Alot of companies wouldn't do this . I highly recommend wellfit treadmill
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