I ordered one heater, but within seconds, the cost for three was deducted from my account. I contacted the seller right away but received a generic reply stating the orders had shipped. After several emails, I finally got a response from a representative who mentioned a potential refund, but I suspected I'd have to pay for it. After persistent follow-up, they agreed to cancel and refund me. It was a waste of time, but a valuable lesson to only buy from reliable suppliers.
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