DO NOT BUY THIS PRODUCT!!!! 🔥🔥🔥So dodgy. I ordered a heater, it arrived so busted up and damaged in the post it was unuseable. I reported it with photo's and asked for a replacement and begged them to package it appropriately. To say this is coming from the other side of the world the product was in a tiny thin bit of bubble wrap and plastic bag.The second one arrived packaged the same way and busted up and damaged again. The plug to convert to Australian leaves the unit rocking and loose in the socket. The remote doesn't work, the display doesn't work, the heater does not turn off. Upon my report, photo's and request for a full refund they advised me to ship back to them at my expense. No way was I doing that. Their other option to refund me 25%. Which I took. I suspect this is how they make their money. Even possibly those that choose to pay themselves to send back the product are the very same heaters that are being re shipped out already broken. It's a clever scam as the time, effort and cost of shipping the broken product back to God knows where is not easy. Apparently their terms and conditions state they will not refund unless you ship back the product at the customer expense.They can't lose and dishonestly take and keep your money.Disgusting money grabbing and dangerous product. Shame on you 🤬Just don't go there ☠
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