First of all, this item can be purchased on AliExpress for just A$10 (including remote control). Now to my experience with this scammer company (registered in Lithuania). The ordering process was not transparent at all, and deliberately deceptive.. you only realize you've paid for extended warranty after the payment has gone through, and they even charge you for the remote control. The delivery itself took ages, and communication was so poor. Whoever these people are, don't trust them. I felt cheated. And, yes..despite all the sensational claims, the heater is next to useless. Be warned.
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