This review is meant for the company. I’ve been a customer for 17 years and rely on online banking daily. The website falsely indicated that my mobile number was a landline, blocking me from using certain services. After several calls and transfers, I still couldn’t access my account properly. I ended up having to visit in person, only to be told I couldn't get help without an appointment. My experience was frustrating until I finally found a representative who helped resolve the issues.
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