Purchased our entire bathroom, ensuite and WC suites through We Love Bathrooms. Good quality products, however poor distribution and customer service.Purchased 2x Nuie shower bundles across separate orders. They did not send the matching Nuie slide rail kits on both orders! Instead sending a cheaper incompatible slide rail without valve system. False advertisement for what is shown on their website - I can see they have the Slide rail in stock to buy independently!I have raised this with customer services, after 30 minutes of waiting in a queue on the phone, was told to register it as a missing item on via their website.They then sent a cheap plastic valve system, without any communication to me, and ignoring the fact the slide rail was incorrect.I contacted customer service again (30 minute wait) to be told it will be investigated and will receive a call back next day - No call-back received.I've contacted them again today (30 minute wait) to get to the front of the queue, and onto a voicemail!Unacceptable service, and I would not consider the cost saving worth the hassle.**Update - Replacement part ordered, and received. Correct make, wrong model. Attempted another call to their customer service - 26 minutes in the queue, operator answered and immediately cut off. Back in the queue. Please don't waste your time, like they have mine.
Claim your business profile now and gain access to all features and respond to customer reviews.
Welcome to We Love Bathrooms, where passion meets expertise in creating your dream bathroom oasis! Led by an award-winning team boasting over 40 years of dedicated service to both the public and trade, We Love Bathrooms is your ultimate destination for all things bath-related.
Nestled in the heart of Wigan, our expansive showroom beckons with a tantalizing array of bathroom wonders, ready to inspire your next renovation project. Can't make it to the showroom? No worries! Our superb online website brings the showroom experience right to your fingertips, allowing you to browse, dream, and plan from the comfort of your own home.
And for those who prefer the convenience of quick pickups, our click-and-collect counter ensures a seamless shopping experience every time.
At We Love Bathrooms, we believe that everyone deserves a bathroom they truly adore, which is why we're committed to offering top-quality products at prices that won't break the bank. Whether you're seeking sleek modern designs or timeless classics, you'll find the perfect match among our carefully curated collection.
So why wait? Join the We Love Bathrooms family today and discover a world of endless possibilities for your home. Because when it comes to bathrooms, love is always in the air at We Love Bathrooms.
We Love Bathrooms - Where Your Dream Bathroom Awaits!See more
