I ordered two pairs of pants in the same size and color, but they sent two clearly different products with inconsistent fits. This raises serious concerns about their quality control. Furthermore, the packaging seemed tampered with, as original labels had been replaced, leading to doubts about transparency. When I contacted customer service, they avoided taking responsibility and stuck to their policies instead of addressing the issue. They refused to cover return shipping or offer a proper refund, pushing me toward store credit or exchanges that would cost me more. Their policies seem designed to protect the company rather than help customers. I decided to cut my losses and not deal with them again.
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