wembleystadium.com

2.7
2.7 Based on 20 reviews

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Simon Rhodes
Wembley Bag Policy Ruined Our Experience!

Went to see England v Spain for a family experience. We had a smallish rucksack to carry extra jumpers. Entered the stadium and then jumped on by over officious and rude security guards telling us we had to get rid of the rucksack as it was bigger than a sheet of A4 paper. We took out the jumpers and rolled it up (I could have rolled it into my coat pocket but this wasn’t allowed) and bag had to leave the stadium, or it would be thrown away.So I had to split from my family and find the official ‘bag drop’ where I saw 500 other equally bemused people who had been refused entry, queuing todrop similar sized items. It’s a money making rouse too, as they charged £10 for the pleasure of holding my empty rucksack. So I dropped the empty bag and then had to find the ticket office to reactivate my entry ticket.This all took 45 minutes and as a result I missed the first 25 minutes of the match, then had to leave 15 minutes early to try to miss the rush of people trying to retrieve their belongings too.No one could give me a reason why my slightly bigger than an A4 sheet bag wasn’t allowed in!Well done Wembley for providing a memorable experience… but not a good one!

1
Date of experience: Apr 14, 2026

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