This has been the worst customer service experience I have ever had. I truly regret not reading the reviews before using this service. The process has been extremely unprofessional, and the customer service agents appear to have little to no knowledge of what is happening with customer files.My documents were confirmed as received multiple times by their team. I was then asked to wait one month for evaluation. After waiting the full month, I was suddenly told that my documents were never received, which completely contradicted all previous confirmations. This forced me to submit multiple inquiries and escalations only to again be told that the documents were received.This level of disorganization, miscommunication, and lack of accountability is unacceptable. I lost valuable time, energy, and trust. I will also be sharing my full experience in a TikTok video with my 300,000 followers so others can avoid going through the same situation.I would strongly advise anyone to think carefully before using this service.
Claim your business profile now and gain access to all features and respond to customer reviews.
WES helps international students and professionals to reach their goals with our trusted international credential evaluations and advice.