I rarely leave reviews, but my experience with WES has been beyond frustrating. They received my documents and yet took no action for months, despite my repeated calls and multiple tickets submitted through their website. Each time I contacted them, I was told to “create a new ticket,” which only generated another automated reply saying they were busy and processing times were longer than usual.After 180 days of complete inaction, my case expired, and I was forced to pay again to have my documents evaluated. Throughout this process, WES never properly addressed any of my questions via email. Every interaction felt robotic and dismissive, without any genuine effort to resolve my issue.I sincerely wish I had applied through another organization. This has been a costly and disappointing experience that I would not recommend to anyone.
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