By far the worst customer service on the internet.No skills, knowledge or customer service at all.The process once they take your money are appalling, ineffective, slow, and executed with an embarrassing level of incompetence.Worse still, they refuse to engage with customers to try and resolve problems and make assumptions about issues thay have no skill level to decipher, and write to customers from a Do Not Reply emial, delaying an form of communication and making it almost impossible to resolve issues by correcting their errors. Instead you are forced to use an online chat with a customer service rep with poor command of the English Lagage, no access to the files they are trying to support with, and who refuses point blank to escalate to a supervisor or manager who can resolve the issue.A terrible service that survives simply because of the bureacratic obligation imposed on foreign students by developed countries.
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