Extremely disappointing service. I submitted my ECA evaluation application on November 9th through the service provider. They forwarded the verified reports to the relevant party on November 14th. However, there has been no update in my account, and it still states 'we are waiting for your documents'. I have tried to resolve this issue multiple times with no success. I urgently need my credentials for immigration purposes. It's been a month since my application, and I don't understand why my account hasn't been updated or reviewed despite the documents being received. This situation is incredibly frustrating. When I contact customer support, they always respond with the same line about forwarding my concern to the appropriate department, but nothing changes. I would advise against trusting them. If these complaints continue, I believe legal action should be considered against this service for their inadequate service and wasted funds.
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