I was forced to use this service due to lack of alternatives. I was charged twice, and my report never came—no one followed up with me. My package was sent back and not delivered. I reached out to them and was promised they would investigate, but I never received any updates after that. Ultimately, I ended up paying twice just to try again. I'm hoping this time it actually gets delivered. The entire process has been frustrating, and they also fail to send the necessary documents. This has been a terrible experience. I wouldn't rate it one star—I'd give it zero if possible.
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