I hired We Serve Law LLC to handle critical filings and service of process in Puerto Rico. What I received was nothing short of negligence: 1. Failure to Deliver Core Services: The core deliverables I paid for—proper court filing, issuance of summons, and confirmed service—were never completed. Instead, I was met with excuses and vague updates. 2. Poor Communication and Accountability: My inquiries were brushed off with canned replies, and when I pressed for answers, the responses showed little grasp of the actual requirements. Their follow-through was inconsistent, forcing me to chase after basic confirmations that any competent legal service should provide proactively. 3. Hidden Behind “No Refunds” Policy: Despite not completing the contracted services, they attempted to hide behind a “no refunds once dispatched” clause. Only after persistent pressure did they offer a partial refund—yet even this didn’t cover the wasted time, energy, and stress caused by their mishandling. 4. Professional Risk: Their lack of diligence and accuracy could have severely compromised my legal case. I had to step in personally to mitigate the damage and redo tasks I had already paid them to execute.In short: We Serve Law LLC sells reliability but delivers incompetence. Their mismanagement cost me time, money, and peace of mind at a critical legal juncture. If you value professionalism, transparency, and proper execution, look elsewhere.
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