I have had to contact Wessex due to a very unpleasant flood at back of property. They have been incredibly busy due to the weather over the past couple of days. However, today Loris and Rob came out and identified the problem that 3 lots of private contractors had failed to do in the past 2 weeks. All sorted in an hour. I am absolutely delighted! At the moment Alex and Paul are working hard in the dark, wet and smelly back yard to clear up the awful mess. What a job! Yet they are all smiles, and really polite and sympathetic. Anyone I have spoken to via the chat and phone have been lovely and helpful. Water companies get a lot of bad press but Wessex Water, I couldn’t be more grateful and pleased with the service you have provided.
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