Had a water leak in the external main that was repaired, promptly, free of charge under"free water supply repair " scheme with the minimum of disruption.Everything was done exactly to their programme and everything was made good perfectly.
Every person I dealt with in the organisation from Rob the leak detectorists;the two repair teams; Caroline who answered the initial call and Karen who sorted out the meter readings for the adjusting the bill were brilliant,helpful ,considerate and even had a sense of humour!!
Believe me teams, what you might consider as all in a day's work is actually unusual and makes a real difference.
Take a gold star!!
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