west-motors.co.uk

3.6
3.6 Based on 61 reviews

At West Motors we stock a wide range of nearly new and used cars to suit all budgets and lifestyles. No matter what type of car you’re looking for, we’re bound to have the right one for you. We hold over 100 second-hand cars in stock at our dealership lo...

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AWFUL CUSTOMER AFTERSALES SERVICE

Awful customer service! I bought a car from West Motors a year ago and also purchased a deal for 3 annual minor services plus a 3-year warranty. Trying to book the car in for the first of these services has taken weeks! And then when they apparently carried it out, they gave me no paperwork and took three times as long as they said it would take. Repeated calls to ask for the paperwork have been either unanswered or met with rude salespeople who then still do not send the paperwork. DONT BUY A CAR FROM THESE PEOPLE, and CERTAINLY don't buy an expensive warranty and service plan!

1
Date of experience: Oct 03, 2024

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Business Details

  • At West Motors we stock a wide range of nearly new and used cars to suit all budgets and lifestyles. No matter what type of car you’re looking for, we’re bound to have the right one for you.

    We hold over 100 second-hand cars in stock at our dealership located in Uxbridge, West London, which you can explore in person or online. So that we can offer a variety of makes and models, we update our stock list regularly; if you can’t see what you’re looking for, then give us a call and we can help you by sourcing the car you require.

    No matter what your budget, we aim to cater for your needs. We are extremely proud to be part of the AA Dealer Promise - our joint commitment to providing Gold Standard customer service across the board - just one of the many reasons our customers keep coming back to us.See more

  • email aftersales@west-motors.co.uk
  • call 01895379525
  • language https://www.west-motors.co.uk

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