westcoastexpressmoving.com

3
3 Based on 20 reviews

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Juniper Powell
Terrible Experience with the Company

This is by far the worst company I have ever encountered. If you care about your peace of mind, your finances, and your belongings, avoid this service at all costs. Here’s what happened: • They picked up my mother’s items on May 2, 2025, and we didn’t see her belongings again until early September—four months! • Initially promised delivery by June 4, they later claimed they had '30 days from that date' to deliver, which felt like a bait-and-switch. • They doubled the charges after loading her items onto the truck, leaving us no choice but to comply under pressure. • They rarely answered calls or emails, and when they did, their responses were dismissive and rude. • We caught them in multiple untruths regarding delivery dates, with calls ending abruptly and texts going unanswered. This company operates without integrity. They lie, evade responsibility, extort additional fees during the move, and treat customers with utter disrespect. Save yourself the hassle—do not engage with this company under any circumstances.

1
Date of experience: Sep 06, 2025

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