westelm.com

1.1
1.1 Based on 81 reviews

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Persis Smith
Frustrating Experience with Chair Order

I ordered a set of dining chairs but only received one. After many calls to support, they offered to let me return the chair but showed no willingness to provide a replacement, which was my main request. I was told to return the chair and reorder, but now they are out of stock. It’s frustrating to deal with a company that seems indifferent to customer satisfaction.

1
Date of experience: Dec 15, 2025

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