I give them one star because 0 stars are an option. My husbands debit card was fraudulently used to make a wire transfer from California while we live in Texas. Tried calling fraud department and since they do not speak clear English I do not think they understood me. We just wanted a stop payment on the transfer by looking up via card number and was laughed at and told nothing could be done without tracking number and passes me off to another department. In turn the second department tried to connect me back to original department. At this point in time, our lawyers will be reaching out personally to rectify this issue.
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