I have been sending small amounts with western for a while no problems , this time I wished to send a large amount 600,000 pesos for property purchase deposit and was refused without the opportunity to prove the validity of transfer, the validity of seller, tha validity of my partner, the proof this was not a scam, the opportunity to prove that my bank had investigated at my request so that there would not be a problem and had approved the transfer, your operator was abrupt and refused to hear any reason her supervisor would not help by excepting email or any proof, but only help given was go on the website you might find somewhere there to send an email too, my bank security department was as disgusted as I was that your company had refused the bank fraud departments investigation about the genuine nature of this transaction, the legal evidence was available the fact I had just returned from phillipines after months, the fact my partner finance was still there assuring the final legal document regarding right of way was in place, your staff had no interest, no care, no wish to be bothered. Not only was I disappointed with your company's attitude I was disgusted
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