westfieldfasteners.co.uk

4.6
4.6 Based on 120 reviews

...

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Tom Robinson
Terrible customer services …

Ordered then find out most of it is out of stock via email I asked can send out what they have said yes butThey wanted to charge me another delivery charge Lady on the phone said I should have done 2 orders 1 for the stuff out of stock and another for the what's in stock always blame the customer that's great customer service The website never shows what not in stock clearly they just don't care Reply It's the fact you won't send out what you have in-stock for free and when I brought the items the website said everything in-stock otherwise would not have brought from you that time By the time you had confirmed the refund I already had received the items from somewhere else It's taken you this long to reply

1
Date of experience: Oct 13, 2025

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