westgateresorts.com

1.6
1.6 Based on 518 reviews

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Rosemary
BUYER BEWARE

BUYER BEWARE - Classic Timeshare Deception What started as a simple 90-minute presentation on the Vegas Strip turned into a 4-hour nightmare that consumed half our vacation. The high-pressure tactics and outright lies from Westgate's sales team are exactly why timeshares have such a terrible reputation. The Lies vs. Reality: PROMISED: $600 biannual maintenance fees → REALITY: $907 (over $300 more!) PROMISED: Income-generating rental opportunities → REALITY: Impossible booking system PROMISED: No interest if paid in 7 years → REALITY: Hidden fees everywhere PROMISED: 3-day cancellation period → REALITY: Contract said 5 days (deliberately misled) The worst part? When my elderly mother tried to gift me this "investment" for my birthday, they rushed the signing process like they couldn't get us out fast enough. Red flags everywhere! Customer service told us they only help people behind on payments - so basically, you have to be in financial distress to get help escaping their predatory contracts despite being lied to. The salesperson later admitted we'd need to "switch properties" to get the promised $600 fee - information conveniently omitted during the high-pressure sales pitch. This company preys on people's vacation excitement and family relationships. My mother and I trusted them, and we've been dealing with stress and financial confusion ever since. Westgate embodies everything wrong with the timeshare industry. Save your money and your sanity - stay far away.

1
Date of experience: Sep 07, 2024

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