The experience with this company from the very beginning has been nothing short of a nightmare, marred by deceit, manipulation, and outright cruelty by the sales team. On August 24, 2021, my mother, her husband, my 3 children and I went to Westgate Palace located at 6145 Carrier Dr. in Orlando, Florida, for breakfast under the ruse that we would attend a short presentation in exchange of free tickets to Universal Studios. The sales presentation I attended was a masterclass in deception, led by individuals who seemed to take pleasure in crafting a web of lies so intricate, it was designed to ensnare unsuspecting prospects. We started talking with a gentleman that started asking questions directly to my mother. Keep in mind that my mother is elderly, and she tires very easily, and the questions were all super-fast with the ill intent of confusing and tiring her out. They never mentioned there would be fees every year, in the form of a maintenance fee. This maintenance fee would always increase, going up by at least 5% every year. It was also never mentioned that it would be a lifelong debt that her grandkids would go on to inherit nor was it mentioned that there would be multiple weeks blocked off. Their tactics were not just aggressive; they were cruel. They mocked my financial situation, scoffed at my inability to afford lavish vacations, and used this as a battering ram to push me towards signing a contract. Documents were thrust in front of me with a demand for a signature, no explanation offered, no time allotted for review. Critical information was deliberately withheld, including the vital fact that I had a legal right to rescind the contract within a specific timeframe. It's clear I was subjected to a calculated scam, preyed upon by a team well-versed in exploitation and deceit. The practices employed by the Westgate sales team were not only unethical but cruel, and I refuse to be bound by an agreement that was forged under such tricky circumstances.
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