We strongly believe that our consumer rights have been violated, and we were misled into signing the timeshare contract under false pretenses by Westgate Resorts. We requested a formal investigation into our case and the immediate cancellation of our timeshare contract to alleviate the financial and emotional distress we have endured. This was caused by the following High-Pressure Sales Tactics, the presentation extended well beyond the promised time, totaling 4-5 hours. We were subjected to relentless pressure from both the salesperson and a manager, who made it difficult for us to consult each other or seek external advice. Lack of Proper Disclosure, we were not informed about the rescission period, which is a critical right of the consumer to cancel the contract within a specific time limit. We were not provided The Truth in Lending Act disclosures, which should detail the financial charges and the annual percentage rate (APR), were omitted from our discussions. All of this has led to financial and emotional hardships. The financial burden of the timeshare, with a monthly mortgage of $273, has been unsustainable, especially given household challenges related to unforeseen medical bills and the current economy. This situation has caused us significant stress, anxiety, and regret, impacting our mental health and relationships.
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