westgateresorts.com

1.6
1.6 Based on 518 reviews

...

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Grace Patterson
Disappointing Experience with Erica Simas – Beware the High-Pressure Sales Tactics

We recently toured Westgate in Orlando and were initially impressed. Erica Simas was pleasant when we arrived, gave us a tour of the property, and we expressed genuine interest. However, once it became clear we weren’t ready to buy that day, the tone of the visit changed drastically.We were kept there for over **three hours**, subjected to relentless pressure from the sales director, despite expressing multiple times that we had a hard stop and needed to leave to care for our dogs. Erica even told us to *“just leave them where they are”* because this was *“the deal of a lifetime.”* That was the final straw.We left feeling frustrated and disrespected. Erica didn’t even say goodbye—she stormed off to attend to another prospect. The entire experience left a very negative impression.My husband and I were left shocked. **If you're considering a visit, be aware: once you say “no,” the professionalism quickly fades.** This is not how a respectful sales process should work!

1
Date of experience: May 17, 2025

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