westgateresorts.com

1.6
1.6 Based on 518 reviews

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My experience with Westgate Resort

My experience with Westgate Resort in Las Vegas was nothing short of a financial nightmare. What was promised as a "two-hour presentation" with complimentary breakfast turned into a five-hour pressure cooker where multiple salespeople tag-teamed me until I finally caved. Their representative Theresa used every trick in the book—false urgency, misrepresenting the timeshare as an "investment," and promising rental income that never materialized. The financial deception was staggering. They conveniently "forgot" to mention the full scope of maintenance fees, booking charges, and other hidden costs. They even had the audacity to claim tax benefits that don't exist! Most egregiously, they never informed me of my legal right to cancel within the rescission period. Since signing, I've paid $5,000 toward a property I've never been able to use. Their booking system is a technical disaster—the app barely functions, and mysteriously, every date I've tried to book has been unavailable or inconvenient. Their false claims about "10 different exit strategies" turned out to be complete fabrications. The only way out? Find someone else to take over this financial burden—good luck with that! Save yourself thousands of dollars and countless headaches. Westgate isn't selling vacation experiences; they're selling regret at premium prices.

1
Date of experience: May 30, 2024

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