I arrived at this Resort on April 15th I have been calling several weeks to make sure that they have the accessible room with a roll in shower because I'm traveling with my disabled daughter who's 27 years old. When I got to the resort I said is this room accessible it has a rolling shower yes yes we've got everything we're putting in one of our new Resorts I got to the room there was no shower chair and there was no bench my child is 27 years old and weighs about115# I weigh 115 lb my daughter cannot stand. I called the front desk and I said I need shower chair because you don't have a bench. I was told that they no longer supply that and there's no way they can supply that. So I had to give my child a shower without the necessary support we both needed. I've got major back pain from this horrible treatment. I'm right now in the doctor's office because I am suffering from severe back pain from trying to stand my child up and showering her all by myself this is the worst experience that I've ever had with any resorts I've been traveling with my child for over 25 years and never ever visited a timeshare or a resort that did not have a rolling shower with a bench or offered me a shower chair I am letting anyone who has a disabled person in their party do not ever stay here it's horrible and the people are not nice.If I could give them no star I would
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