To say Westgate Resorts is a sham is an understatement to the hundredth degree! The timeshare presentation was significantly marred by misleading information and outright falsehoods. We were contacted by the Westgate Lakes team, during a visit after initially becoming owners. During the stay they told us it was urgent for us to come to the main building. When we finally made it, they informed us that the previous salesperson that sold us the week stay made a huge mistake with the paperwork. The previous salesperson had sold us a previously owned 3-bedroom timeshare at the Westgate Lakes Resort for almost nothing and this salesperson who made this mistake was fired. Then they began informing us that they were here to help us out and make sure we stayed as timeshare members with Westgate. We were enticed by the promise of a flexible and affordable vacation solution, alongside exclusive benefits such as access to Disney theme parks and cruise options, due to an alleged partnership between Westgate and Disney resorts. These claims have since been proven to be entirely false, leaving us not only disillusioned but also financially disadvantaged. Perhaps the biggest lie we were told during this transaction is that Westgate has a flexible buyback program. We were told that if we ever found ourselves in a financial predicament (like we are in now), Westgate would buy back the timeshare and we could walk away. We’ve recently found out, as you surely guessed, that the mortgage balance must be paid in full, it cannot be sold back, nor will they talk to us about releasing us.
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