westgateresorts.com

1.6
1.6 Based on 518 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
By far the worst experience I’ve ever…

By far the worst experience I’ve ever had immediately during check-in. It took 45 minutes just to make it to the receptionist desk with only three families in line including myself after check-in. It took 40 minutes to get a ride to our room. I think it’s a nightmare that they charge $25 per person to enter the waterpark so that’s $50 a day for my family. The prices are extremely high the Internet never worked so I was unable to do any of my schoolwork out of the 4 to 5 restaurants. Only one was the one that was open we ate chicken tenders at had, cheeseburger, and pizza. My little one wanted tenders and there was no condiments available except for blue cheese out of all of the six options listed the soda that I got out of the vending machine of course was halfway open and flat. This is day two and with buying two meals a day as in quesadilla and nachos came to $40. That quesadilla was also on the kids meal chicken tenders and fries were $18 for two meals a day and entrance to the waterpark with a family of two you’re spending about $125 and up to eat and to have access to the pool I come to Orlando about 3 to 4 times a year And this is by far the worst resort that I have stayed at not to mention our tub is filthy. I 100% Do not recommend all of the bars close at 6 PM which is insane except for draft but of course they are closed today. Last call for Food for the resort is at 6 PM. Yes, you can go off the resort to eat, but this is a resort where families come for vacation they should really accommodate us while we are here. We check out on Thursday I am ready to go now

1
Date of experience: Apr 15, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More