Absolutely disgraceful experience. Westgate operates a timeshare farce / scam that preys on trust, confusion, and pressure. We were lied to about the numbers, the monthly cost, and worst of all, locked into a lifetime of “maintenance fees” that are never fixed and ALWAYS increase. This is a rinse and repeat system—thousands of people are paying for the same 2- or 3-bedroom villas, which can only be booked during their limited time slots. Even then, you’re charged a $150 booking fee.They promise one week of usage per year, but only on their terms—availability is limited and difficult to secure. If you want more time, you’re directed to Westgate Getaway Breaks for $499 or to Interval International, where you pay $239 plus an additional fee, even if it’s a discounted rate.When we initially said no, Luis Sosa, the manager, came over and ramped up the pressure. They asked personal questions about our profession and income, trying to break us down. After dropping the price multiple times, we reluctantly said yes.But when we changed our minds, things took a turn. We were handed over to a closing officer called Inna Trakhanovska, who had been friendly when we came up—until we changed our minds again as she went through it and said no again. She instantly became hostile, tried to convince us with the line of “you can pass this down to your children” etc, after standing firm and saying no - then accused us of wasting their time, and tried emotionally guilt tripping us to TRY and make us feel bad - didn’t work. She then snatched the paperwork from our hand and told us “we’d regret this” - is that a threat?! Such awful, unprofessional and manipulative behaviour because someone has said NO?!?If you’re even considering Westgate timeshare —DON’T. You’ll be trapped in a system designed to bleed you dry year after year for a FAKE sense of ownership that thousands of others also “own.” You’ll be thousands of pounds out of pocket, with never-ending maintenance fees that go up year on year, limited availability in booking and nothing but regret.Avoid at all costs.
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