My family's experience with Westgate Resorts has been nothing short of a nightmare. What was promised as an $8,000 investment for unlimited annual vacations quickly doubled to $16,000 when we discovered we had only purchased even-year usage rights. The sales presentation was filled with misrepresentations—hidden fees, constantly increasing maintenance costs, limited availability, and unexpected charges became our reality. During one stay, our vehicle was even broken into due to inadequate security. Every visit included high-pressure sales meetings pushing us to spend even more money on "upgrades." I'm writing this as a warning to all potential customers: STAY AWAY from Westgate Resorts. We sent a formal letter detailing our issues and requesting contract termination, but it was completely ignored. This speaks volumes about how they treat customers after they've secured your money. If you ever need assistance or have legitimate complaints, you can count on Westgate to ignore your concerns. Don't make the same costly mistake we did—their promises are empty, and their customer service is non-existent once they have your signature on the contract.
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