westgateresorts.com

1.6
1.6 Based on 518 reviews

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Juliet Barnes
Lies and More Lies

Unfortunately, we got roped into a timeshare sales pitch while in Gatlinburg, TN, at Westgate Smoky Mountain Resort. With reluctance we went and we knew we weren't going to buy anything. This was the highest pressure sales pitch we have been subjected to ever. No matter how many times we told our salesperson NO, they ignored us. We were told it was only a 90-minute presentation - my butt! We were kept there for over FOUR HOURS! First lie. Westgate found out I am a veteran and they started on how much they give to the military community. Second lie, Westgate was convicted in 2009 of getting military members into predatory loans and they have not learned their lesson. Westgate sales pitch includes on how you get a "real deed" to your unit. Third lie. Westgate was convicted in Florida for untruthful sales practices for promoting the falsehood of the deed to buyers. It's not a deed and your are not getting any type of real estate but nothing more than a glorified timeshare. We told them we didn't need their resorts as we go through Armed Forces Vacation Club. We can go anywhere in the world as long as there is a unit available for booking. We can pay as low as $319 for eight day and seven nights. We don't have go through an exchange. We don't have to buy a timeshare. Our saleswoman would belittle everything about AFVClub.com. My husband and I were highly insulted. She was telling us that the resorts we were staying at didn't have the amenities like their resorts do. I finally told the twit that we can even book Westgate Resorts if they are available on the website. I told her if it is Spinnaker, Hilton Vacation Club, Wyndham, Westgate or any other resort if it's available for booking through AFVClub then we are going to book it and we don't book anything less than 4-star resorts. I believe both my husband and I said NO about twenty times each. We even told them that we believe timeshares are for suckers and we were not going to bite. Westgate sales are worse than the sleaziest used car salesman.

1
Date of experience: Apr 28, 2024

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