Avoid Westgate at all cost!!!!! We were offered a cash gift to attend a 90-minute tour of a Westgate property. We were assured that the tour would include a free breakfast and would be hassle-free. That was a complete understatement. The whole process was a high pressure sales ploy designed to trap us in a contract. Through emotional manipulation, deceptive sales tactics, and misleading information, the sales representatives managed to coerce us into buying a useless timeshare. Westgate sales reps assured us that the timeshare's value would appreciate and could be deeded to our children, rented, and even sold for profit. Those were all lies! In March of 2021, we revisited with our children, anticipating a 90-minute tour and breakfast, intending to discuss the same information presented in 2018 and make a decision about ownership. However, the reality differed. Instead, we were informed that the program no longer existed, claiming we should have received notice of its discontinuation, but we never did. A stern gentleman joined the conversation, asking if we would commit to buying if they honored the vacation club program price, to which we agreed. In November 2022 we attended another mandatory owners update. After a heated back-and-forth, we were presented with a price tag of approximately $30,000, including fees, taxes, and other charges. The down payments were substantial, ranging from $3,000 to $3,500. They informed us that our credit had been pulled, and we were approved for Westgate credit cards to cover the down payment. This was done without our explicit consent. In the high-pressure atmosphere, we reluctantly agreed. On our drive home we decided to inquire about canceling the upgrade. When we finally contacted someone, we reiterated our desire to cancel, only to be informed that we were beyond the 10-day cancellation window stipulated in the contract – it was now day 12. Unaware of the limited timeframe, we explained that we had called on day 5, facing disconnections, and left a message on Monday (day 8 or 9). Despite our efforts, they insisted that nothing could be done. Seeking further assistance, we requested to speak to a supervisor, who reiterated that we were outside the cancellation window. Westgate is a scam organization!
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