westgateresorts.com

1.6
1.6 Based on 518 reviews

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Jack Taylor
We are writing this review to share our Westgate experience

We are writing this review to share our experience with Westgate Resorts. What was supposed to be a short presentation turned into nothing but a high pressure sales pitch filled with misrepresentations and lies. The presentation was led by Ryan Chaybee who made a series of claims that we have since discovered were blatantly false. Ryan started by offering us a 2-bedroom suite and we inquired about whether the HOA/maintenance fees were subject to change. Mr. Chaybee emphatically told us they wouldn’t. Additionally, he claimed that we could sell back our time to Westgate if we decided not to utilize it, and even claimed that Westgate would buy back our timeshare if we were no longer interested. The point that influenced us to purchase the most, however, was the claim that we could rent out the timeshare to earn a profit. Using this as an investment vehicle or recouping all the money we spent on the timeshare, both claims that Ryan Chaybee made multiple times, are what ultimately drove us to purchase. To be clear, the basis of our entire purchase was built on fraudulent claims by Ryan Chaybee and his associates. To date, we have paid over $8,000 to Westgate Resorts and haven’t been able to book a single trip. To make matters worse, the maintenance fees that Ryan told us wouldn’t increase have shot up nearly $100 in a year’s time. This is preposterous! We never would have gotten involved with Westgate had they been honest with us from the beginning.

1
Date of experience: Mar 25, 2023

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