I am writing this review for Westgate to express our disappointment with the deceptive sales tactics, misinformation, and extremely high pressure that we were subjected to by their sales reps. They took advantage of us and as retirees in our 70s, we simply cannot manage to keep up with the rising cost of the maintenance fees. This all started when we agreed to attend a 1-hour presentation that ended up with us being stuck in a room with salesmen for over two hours! After declining several offers, they continued to pour on the pressure and wouldn’t take NO for an answer. They claimed that this was a lucrative investment in real estate due to the resort’s proximity to Disney World. He said that the value of the timeshare will increase over time and that it would be highly marketable to resell or to rent out. That was a lie. They wouldn’t give us time to think things over. Instead, we were told that we needed to make an immediate decision or no deal. After we had paid off our Westgate Orlando mortgage we traveled to Gatlinburg, TN for vacation. Upon our arrival we were encouraged to attend another sales presentation where, after significant coercion, we ended up purchasing another three-bedroom unit. This presentation was also full of pressure and false claims. In addition to the falsified claims, there is also an element of cost that was never properly disclosed to us. We were not told about the maintenance fees that we were responsible for. We also were never told that this contract would last in perpetuity and would transfer to our heirs. Had we known these two details then we never would have agreed to purchase anything! We were told that our timeshare would appreciate in value and could be sold for a profit. If it weren’t for the lies and misrepresentations from their sales reps, we wouldn’t be in this situation. To anyone reading this, let this be a warning to stay away from Westgate, they do not have your best interest in mind.
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