We initially got roped into our contract with Westgate Resort after being aggressively approached at the Westgate Resort Hotel in Las Vegas on May 9, 2023. While paying our hotel bill, an employee came up and insisted we attend a presentation for purchasing a timeshare. Despite my clear refusal, and after explaining how I was not in a financial position to purchase anything, this employee would not take no for an answer. It felt like our boundaries were disregarded, as they kept pushing and would not let it go. They only backed off once they dangled a free breakfast in front of us as bait to get us to listen, which we reluctantly accepted. This whole experience has felt like one big fraud. From being aggressively pushed into attending the presentation, to being sold on promises of easy access to properties and a so-called "great investment," none of it has held up. We were made to feel special with offers of free breakfast and airport rides, but once we left, everything changed. We could not get reservations when we wanted, the costs were higher than we were told, and trying to get help from anyone has been a nightmare. They conveniently left out key details, like the maintenance fees and the deadline to cancel the contract. If we had known how hard it would be to use the timeshare or how much of a financial burden it would become, we would have never signed up in the first place. It is clear now that this was never about helping us, it was about making a sale. We have complained to the company; we will see what happens.
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