Salesmen Greg and Damian made outrageous promises they never intended to keep. They promised 2-bedroom Oahu condos for $299/week when WESTGATE DOESN'T EVEN OWN CONDOS ON OAHU! They guaranteed "excellent cruise pricing" that turned out to be $8,000 MORE than advertised and promised $1,500 and $500 travel credits that never materialized. Greg sent countless texts promising cruise information "this afternoon" or "by Monday" but NOTHING ever came. Four months of lies and delays while they kept our money. Initially they quoted us $100,000, then dropped to $24,000 when we tried to leave using classic tactics targeting seniors. When we discovered the cruise "discounts" were actually MORE expensive than booking direct, their customer service told us we "couldn't check pricing for 6 weeks" which was clearly designed to trap customers past cancellation periods. Customer service is completely worthless and unhelpful. We're seniors who trusted their promises and got completely scammed. The employees at this company are trained to lie and deceive customers. Save your money and book travel elsewhere. Westgate should be shut down for these fraudulent practices!
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