westgateresorts.com

1.6
1.6 Based on 518 reviews

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Timothy Carter
Westgate Resorts…

Our decision to buy at Westgate Resorts was based on misleading information, outright lies, and promises that have already been broken. What we ended up with is a financial drain that provides no value whatsoever to our family. Five hours of relentless pressure. Every time we said no—and I cannot count how many times we said it—they came back with another offer, supposedly lower prices for smaller units. They would not take no for an answer, and frankly, they wore us down with tactics that I can only describe as predatory. They told us that Westgate resorts were exclusively for owners. This is completely false, and I can prove it. When I tried to book our Orlando property using my timeshare points well in advance, Westgate told me they could not accommodate the request. Yet my wife was able to go online and book the exact same resort through Westgate's public website—not only did she get the reservation, but she got it at a rate that was actually cheaper than what we could access through our supposed "owner benefits." How does that make any sense? The pattern of misrepresentation I have outlined here shows that this contract was obtained through fraud and should be voided immediately. I am hoping Westgate will do the right thing and resolve this without forcing us into expensive and time-consuming legal battles.

1
Date of experience: Nov 02, 2024

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