westgateresorts.com

1.6
1.6 Based on 518 reviews

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RDS59
Westgate Resorts STOLE MONEY

Westgate Resorts STOLE MONEYBought 3rd party tickets from Westgate Resorts for a dinner show called Pirates Voyage. I was never told I needed to show my receipt they printed at the door. I did not get tickets. I got a printed receipt. I stood there as they called and made my reservation and got a confirmation number via phone. I realized I lost my receipt in the rain when I was looking for the dinner time show. I called to confirm my reservation and the show placed said to make sure I bring my printed receipt. I went back the next day to get another receipt printed and showing them my bank statement that I purchased it for $300 the day before. The rudest girl basically told me they have my money and will not reprint me anything and I am out of luck and cannot attend the dinner show. So they would not re-print my receipt NOR refund my money. I was out of the $300 plus the dinner show I planned for my family on our last night there. This company should be embarrassed the way that their employees speak to customers.

1
Date of experience: Feb 13, 2024

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