I had a terrible experience with Westgate and I feel compelled to share it with others. They lied to me, damaged my credit, and refused to let me out of the contract when I first requested it back in 2021. This was after they had tricked me into attending a sales pitch under false pretenses, only to pressure me into purchasing a timeshare I never wanted or needed. When I was dropped off by their personnel, I was told that I had won a prize and that the meeting would last for 90 minutes. But as soon as I got there, I realized that it was a sales pitch for a timeshare. I was coerced into paying a $40 refundable fee for a prize I had won and then was repeatedly lied to about the goal of the meeting. Even after declining the timeshare several times, they refused to take me back to my hotel. The sales rep told me that I could be an owner of a property, how I could make a lot of money from it, and pass it on to my children and grandchildren. She went on to state the benefits of having one and how I could earn referral rewards. After a lengthy tour of the hotel rooms, I was finally told about the price of owning a timeshare in Miami, which was a whopping $33,000 for a vacation for one week per year. When I declined, they pressured me into accepting an offer for a timeshare at Palace Resort in Orlando for $9,000, with no clear explanation of the terms and conditions. After signing the paperwork, I realized that there were some issues with the contract that were not explained properly, such as the maintenance fee of almost $1,000 every two years and the monthly mortgage payments. I was paying all this ridiculous maintenance fee just to use a property for a week while paying a monthly mortgage on the property. I could simply save my money and take a well-deserved vacation. I contacted Westgate to let them know that I wanted to cancel the contract, but they refused to let me out. They claimed that I needed proof that I was lied to and that they did nothing wrong. They even damaged my credit by reporting me as delinquent on payments that I never should have been responsible for. It's been a nightmare trying to deal with them, and they've completely ignored me. When they don’t ignore me, they ignore my concerns. Overall, I regret ever getting involved with Westgate. They took advantage of me and lied to me every step of the way. I urge anyone thinking about purchasing a timeshare from Westgate to reconsider and avoid them at all costs.
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