Horrible experience dealing with a supervisor named Vicki, was not helpful did not resolve the issue! I own a 3 bedroom in Orlando Westgate lakes and was exchanging too another Westgate in Gatlinburg and was told they didn’t have a three bedroom for my time but said they could do a 2 br and a studio and I was fine with. Then got my credit card bill and was charged for 2 exchange fees. This was not right and called too dispute the two fees and they told me it was none refundable but was not told I would be charged twice for two separate unites when I own a three bedroom, I have been an owner for over 15 years and this is how they treated me. I would not recommend being an owner at the Westgate! There is only a few places that are nice, others are just ok, a maybe 2 star!
Claim your business profile now and gain access to all features and respond to customer reviews.
