westgateresorts.com

1.6
1.6 Based on 518 reviews

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Charmaine Butler
Lured into a web of manipulative pressure tactics and deceit

My sister and I were lured into a web of deceit by Westgate employees in January 2020. We were approached at Disney World and offered a free stay in exchange for a one-hour presentation. Had we known it would take up most of our day and we would be lied to the entire time, we never would have agreed.The promises made during the presentation were absolute fiction. We were told that this timeshare was a real estate investment that would generate rental income to offset the costs. We were sold on international travel and cruises to get us excited. Little did we know these were tactics designed to manipulate and pressure us into making a purchase. The breaking point came when a representative touted a supposedly rare opportunity for a 2-bedroom, 2-bathroom condo at an "unheard-of price." We caved to the pressure, unaware that the promises of Westgate to buy back the property and the supposed real estate investment were nothing but empty words from salespeople intent on ripping us off.The deceit continued during the contract review, where vital information was conveniently left out. The lack of transparency regarding the actual costs, the absence of a public offering statement, and the failure to mention our right to rescind the contract left us in a state of utter disbelief.Nearly three years later, we have only used the timeshare once, settling for less than what we paid for. The exorbitant fees continue to drain our finances, making it clear that Westgate cares more about deceptive sales tactics than fulfilling their promises to customers.To anyone considering a Westgate timeshare- approach with extreme caution, I sincerely hope others can learn from our unfortunate mistake.

1
Date of experience: Mar 02, 2023

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