ONE OF THE WORST COMPANIES I'VE EVER DEALT WITH:Westgate Resorts has honestly been nothing short of a nightmare to deal with. To start, when you sit through their timeshare presentation, you need to take everything they say with a large grain of salt. If it seems to good to be true, trust me it is! We were told by their salesman all about how great this was going to be for our family for generations to come. He even received a call from a supposed client in the middle of our meeting who he said hadn’t paid a single monthly mortgage payment and wouldn’t be paying any maintenance fees because of the money they made off of the referral program. Making sound so easy to generate income by bringing them people that they can sell timeshares to. All of this was a flat out lie. We were played by their sales rep and have been suffering the consequences ever since. If you so much as mention wanting to get out of your timeshare to them they will refuse any help to you. They even went so far as to say that they will no longer be responding to our legitimate concerns. Just completely awful customer service from top to bottom. The best thing you can do is walk away as soon as one of their representatives approaches you. Getting roped into this mess has been once of our biggest regrets and we are still trying to undo the mistake we made in signing up for this timeshare!
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