westgateresorts.com

1.6
1.6 Based on 518 reviews

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miriam11256
Our experience with Westgate Lakes in August 2014 has gotten worse over the years. We were tricked i

Our experience with Westgate Lakes in August 2014 has gotten worse over the years. We were tricked into a high-pressure sales deal that promised a lot but gave us nothing. After nine frustrating years, Westgate Resorts hasn't cared about our concerns, and we've had enough. Our ordeal began with a sneaky welcome breakfast that turned into a sales pitch to get us to upgrade our unit. They made all sorts of promises about affordability, making money, and convenience, but it was all a bunch of lies. When we signed the contract, none of the things they promised turned out to be true. Booking was a pain, maintenance fees went way up, selling or renting was impossible, passing it to our kids will become a burden for them, and the so-called investment has turned into a financial disaster. We have made countless calls to address our concerns and now we want out of our contract! Westgate Resorts is a dishonest and pushy company that turned our happy vacation into a lifetime of regret and debt.

1
Date of experience: May 31, 2023

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