Westgate does a great job of making you think you will be able to take the vacation of your dreams if you buy into their timeshare. That couldn’t be further from the truth! They will tell you everything you want to hear in order to get you to sign up, but they will deliver on none of it. We did not want this timeshare to begin with, but after keeping us at the sales meeting for over 7 hours, we decided to move forward. They sold us on a buyout from another timeshare owner that was for every other year's use. They failed to go in depth about the maintenance fees increases constantly. They made it seem as though I would easily be able to book stays at Westgate properties nationwide. However, the truth is nothing is ever available to be booked. We have paid thousands of dollars for a timeshare that we cannot use the way we were told we could. It was all a lie to get money out of us. Westgate since refuses to end our timeshare contract. They won’t offer any kind of help for us. As a company who claims to care about their customers, the actions of their customer service suggest they couldn’t care less. Don’t waste your time or money on this company. We are still waiting to be let out of our timeshare contract and look forward to the day we can move on with our lives. Do yourself a favor and say no if they offer you any kind of incentive to go to a meeting. It isn’t worth the trouble they will cause you.
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