westgateresorts.com

1.6
1.6 Based on 518 reviews

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Colby Johnson
Our experience with Westgate Vacation…

Our experience with Westgate Vacation Villas was dreadful. We were promised a 4-day, 3-night stay in exchange for a one-hour resort tour, but it turned into an 8-hour ordeal. Despite declining multiple times, we were coerced into signing up for a misrepresented timeshare with crucial details hidden from us.It started with a brochure in March 2021. The representative urged us to lie about our income to qualify for the promised gift. At the resort, a salesperson named Demian Esteba pressured us with extravagant claims and a false sense of urgency. We reluctantly agreed. The loan officer, Jonathan Mieres Pineda, rushed us through the contract signing, discouraging thorough reading. Important details like rising maintenance fees, the right to rescind the contract, and the financial burden on our children were kept from us.We paid $7,000 towards the timeshare since April 2021, with no benefits. Booking vacations was impossible due to limited availability. If Mr. Pineda had allowed us to understand the contract, we'd have seen the exorbitant costs.Westgate Vacation Villas used dishonest tactics, leaving us in financial uncertainty.

1
Date of experience: Oct 03, 2022

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