I am extremely disappointed with Westgate and their timeshares. My experience with their salespeople and their horrible customer service has been terrible and full of lies and gimmicks. From the get-go, I was misled about their prices until after my credit check, which revealed an unexpectedly high amount of interest that was never disclosed in person. Despite my reservations, aggressive sales tactics were used, including bringing in a manager to convince me with different payment options and added perks like cruises and partner hotels that was clearly all lies. After hours of pressure, I reluctantly agreed to buy in. However, the promised 3-night stay was very difficult to book, taking a month to confirm. When I arrived at the resort, I was blindsided by the requirement to take a property tour, which hadn't been disclosed earlier. The tour revealed pricing errors, and though initially discouraged, I was ultimately forced to reconsider the purchase. Throughout, I felt rushed and was not given the relevant information to fully understand my decisions. Important details like property taxes were glossed over during the closing process, obviously on purpose. Post-purchase, the customer service experience has been frustrating, with personalized numbers leading to generic customer service lines. This lack of transparency added to my frustration. Westgate is a well organized scam. Don’t fall for their tricks and lies, what you see at their sales meetings is not what you get. I am demanding a full refund of the payments and deposit and cancellation of the timeshare. I share my experience as a warning to others not to get involved with anything having to do with Westgate. It’s awful to see that Westgate is getting away with lying and cheating people. Look at what everyone else is saying!
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