Our encounter with Westgate Resorts was an absolute nightmare! The timeshare presentation at their Orlando, FL location, conducted by Oriana Moreno, turned into a 4-hour ordeal of high-pressure sales, misinformation, and even physical detainment by their employees.Ms. Moreno collected personal information, then made an offer that was beyond our means. When we declined, she bombarded us with four more offers, each accompanied by false promises of affordable stays at Westgate properties, including Disney resorts at $499.00 per week. We felt cornered and reluctantly accepted the fifth offer.The contract was filled with discrepancies and misrepresentations. They tried to trick us into signing up for a reference program, charging an extra $500 and violating our privacy. The promised capped pricing for "getaways" was a lie, applying only to select locations within their app.During the rushed contract closing, they brushed aside our questions and failed to disclose vital documents, infringing on our consumer rights.They imposed a 6-8 week processing period, rendering our 10-day cancellation window null and void, as mandated by Florida law. Booking accommodations afterward was a nightmare, with limited availability and inflated prices through Interval International.Westgate Resorts uses deceitful tactics to trap unsuspecting victims. We demand immediate contract termination and a full refund! Avoid Westgate Resorts at all costs, and we'll pursue legal action if they fail to address our distressing experience and refund our hard-earned money!
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